Dear Friends and Neighbors,
Thank you for choosing Highpoint Health for your healthcare needs. We sincerely hope that throughout your stay with us, you will feel welcome, safe and extremely well cared for by our professional staff.
Our primary goal at Highpoint Health is to provide exceptional clinical care and exemplary service for all of our patients, each and every day. We also pledge to be understanding and gracious to your visitors and loved ones. As care providers, we understand the benefits patients derive from having loved ones close by, especially during stressful or difficult times.
At Highpoint Health, our Employees, Medical Staff, Board of Trustees and Volunteers are dedicated to providing you with superior care throughout your visit. While you are a guest with us, please do not hesitate to ask if you have a question, concern or even a special request. Our staff will do their very best to accommodate you and your loved ones.
We hope that your stay at Highpoint Health will exceed your expectations for a hospital visit and that in the future, you will again choose Highpoint Health for your healthcare needs.
On behalf of our Highpoint Health family, I extend to you our very best wishes for your good health and again, thank you for choosing Highpoint Health as your full-service healthcare provider.
Michael W. Schwebler
President & Chief Executive Officer
Included in this document:
- Patient Registration
- Advance Directives, Patients’ Rights and Responsibilities
- Interpretation Services
- Hospital Billing and Payment
- Chapel, Chaplain Services, Clergy Visitation
- Patient and/or Visitor Services
- Patient Dining, Room Service
- Visitor Dining
- Communication, Deliveries
- Lost and Found/Personal Property
- Suggestions, Concerns, and Complaints